Privacy Policy & Responsible Gambling Notice

At SLOTELLER, we are committed to protecting the privacy, personal data, and well-being of our users. This Privacy Policy is drafted in accordance with the General Data Protection Regulation (EU) 2016/679 ("GDPR") and applies to all users accessing or using our website and services. By using the platform, users acknowledge and accept the practices described herein.

1. Eligibility and Age Restriction

The services provided by SLOTELLER are strictly intended for individuals aged 18 years or older (or the legal gambling age in the user's jurisdiction). We do not knowingly collect or process personal data from minors. Any account found to be operated by an underage individual will be suspended or terminated, and any associated data may be deleted in accordance with applicable law.

2. Information We Collect

We collect personal and technical data necessary to provide, secure, and regulate our services. This may include identification details such as name, date of birth, email address, username, IP address, device and browser information, and records of account activity including betting history, deposits, withdrawals, balances, and interactions with the platform. Such data is collected during account registration, verification procedures, and ongoing use of the services.

3. Legal Basis for Processing (GDPR)

Personal data is processed in accordance with GDPR based on one or more lawful grounds, including the performance of a contract, compliance with legal and regulatory obligations related to gambling and anti-fraud measures, legitimate interests such as ensuring platform security and integrity, and user consent where required, particularly for marketing communications and non-essential cookies.

4. Use of Personal Data

Personal data is used to create and manage user accounts, process bets and transactions, verify identity, prevent fraud and money laundering, ensure compliance with gambling regulations, improve platform performance, and provide customer support. Data may also be used to monitor betting behavior in order to detect potentially harmful or irresponsible gambling patterns.

5. Responsible Gambling

SLOTELLER promotes responsible gambling and is committed to protecting users from the risks associated with excessive or problematic gambling behavior. User activity may be monitored to identify signs of gambling-related harm. Where appropriate, we may provide responsible gambling tools, warnings, or impose account limitations. Users are encouraged to gamble responsibly and seek professional help if gambling becomes a problem.

6. Data Sharing and Disclosure

Personal data may be shared with trusted third-party service providers that are essential to the operation of the platform, including payment processors, identity verification services, hosting providers, and security partners. Data may also be disclosed to regulatory authorities, licensing bodies, or law enforcement agencies where required by law. SLOTELLER does not sell or commercially exploit personal data.

Where personal data is transferred outside the European Economic Area, appropriate safeguards are applied in accordance with GDPR.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to ensure proper website functionality, maintain secure user sessions, store preferences, and analyze usage. Non-essential cookies are used only with the user's consent. Users may manage or withdraw cookie consent at any time through browser settings or cookie management tools.

8. Data Security

We implement appropriate technical and organizational security measures to protect personal data against unauthorized access, loss, misuse, or disclosure. While we take all reasonable steps to safeguard data, users acknowledge that no online platform can guarantee absolute security.

9. Data Retention

Personal data is retained only for as long as necessary to fulfill legal, regulatory, operational, and security requirements. This includes obligations related to gambling regulation, fraud prevention, and financial record-keeping. Once no longer required, data is securely deleted or anonymized.

10. User Rights Under GDPR

Users have the right to access their personal data, request rectification of inaccurate or incomplete information, request erasure of data where legally permissible, restrict or object to processing, request data portability, and withdraw consent at any time where processing is based on consent. Users also have the right to lodge a complaint with a competent data protection authority.

Requests may be submitted via hello@sloteller.com

11. Policy Updates

SLOTELLER reserves the right to amend or update this Privacy Policy at any time to reflect legal, regulatory, or operational changes. Updates will be published on the website and become effective immediately upon publication.

12. Contact Information

For questions regarding this Privacy Policy, data protection, or responsible gambling, please contact: